How do I book a ticket with eTicket?
Simply start a chat with our chatbot on WhatsApp, Instagram, or Messenger. Follow the prompts to select your bus, date, and seat, then complete your payment to receive your ticket.
What payment methods are accepted?
We accept mobile money, credit/debit cards, and other secure payment options depending on your region.
Can I cancel or reschedule my booking?
Yes, cancellations and reschedules are possible. Contact our chatbot for assistance, and we’ll guide you through the process. Fees may apply depending on the bus operator's policy.
How will I receive my ticket?
Your ticket will be sent instantly to your chat after payment. You can download or save it for easy access during travel.
Are there any extra charges for booking through eTicket?
No, eTicket provides a transparent pricing system with no hidden fees. The price you see is the price you pay.
What if I encounter an issue during booking?
Our chatbot support is available 24/7 to help with any issues. If needed, you can escalate to our customer service team for personalized assistance.